Frequently Asked Questions

Everything you need to know about our neck, decolletage, and skincare solutions.

Are PRAI Beauty products cruelty-free?

Yes, we are proud to be Leaping Bunny certified. We do not test our products or ingredients on animals, and a portion of every sale goes toward supporting animal welfare through our PRAI for PAWS initiative.

How long does it take to see results from the Ageless Throat & Decolletage Creme?

While individual results vary, many of our customers report seeing a visible difference in the firmness and smoothness of their neck and chest area in as little as 7 days.

What is your return policy?

We want you to love your skin. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund, minus shipping and handling fees.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the United Kingdom. Shipping times and rates vary depending on your location and the selected shipping method at checkout.

Are your products suitable for sensitive skin?

Our formulas are designed to be effective yet gentle. However, we always recommend performing a patch test on a small area of skin before full application, or consulting with a dermatologist if you have specific skin concerns.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.